Brilliant Web3 support that feels like a friendly chat.
Meet Supporty — the AI assistant that helps your crypto users with the perfect answer, 24/7. Think blockchain, DeFi, NFTs, and a super smart robot that never sleeps.
Loved by 12,400+ teams
Everything your users need, nobody else offers.
We built Supporty to be the most knowledgeable, most helpful, and most delightful support bot in Web3. Here's how.
24/7 Intelligent Support
Round-the-clock AI that understands context, learns continuously, and resolves issues in seconds. Your users get answers at 3am — with a smile.
Deep Web3 Knowledge
Trained on a massive dataset of blockchain, DeFi, NFTs, and crypto topics. From smart contracts to swaps, Supporty knows its stuff.
Seamless Integration
Drop Supporty into your existing platform in minutes. Slack, Discord, Intercom, Zendesk — we play nice with everyone.
Empowering your Web3 journey, one answer at a time
A full suite of support superpowers, baked right in.
AI-Powered Knowledge Base
Always-fresh answers from a continually updating Web3 knowledge base.
Smart Ticket Routing
Complex queries get instantly categorized and routed to the right human agent.
Proactive User Assistance
Detects user struggles in real-time and offers help before they even ask.
Multilingual Support
Speaks 50+ languages, breaking down barriers for your global user base.
Advanced Analytics
Gain insights into user queries, support performance, and areas to improve.
Customizable Branding
Make Supporty look like part of your family — colors, fonts, and vibes.
One bot, every flavor of Web3.
Supporty adapts to your platform, speaking the language of your users and solving their specific problems.
DeFi Platforms
Guide users through yield farming, staking, and liquidity pools. Explain risks and rewards in plain language.
- • Protocol walkthroughs
- • Risk clarity
- • APY explainers
NFT Marketplaces
Assist with minting, trading, royalties, and discovery. Educate on provenance and security best practices.
- • Minting guides
- • Royalty info
- • Scam protect
Blockchain Developers
Provide instant access to docs, API references, and smart contract troubleshooting for dApp integration.
- • API lookup
- • Debug helper
- • Doc search
Crypto Platforms
Help with account setup, verification, trades, and deposits. Keep users safe with security best practices.
- • KYC help
- • Trade guides
- • Security tips
Supporty in numbers
1.2M
Total conversations+18%
3.2s
Avg response time
-40% reduction99.4%
Resolution rate
+7.2% improvement84k
Users assisted
monthly activeGain actionable insights, not just numbers.
Our dashboard shows you exactly what your users need help with, how your team is performing, and where to focus next. Visualize trends, track agents, and understand your community.
Support performance
Trusted by innovators in Web3
"Supporty transformed our onboarding. New users get instant, accurate help, which has boosted adoption by 34%. The Canadian pride in their craft is real!"
Amara Reyes
CEO, Blossom Finance
"Our ticket volume dropped by 62% after implementing Supporty. The AI handles the routine stuff flawlessly, freeing our team for the big challenges. The analytics are fantastic too!"
Marcus Thompson
Head of CS, Nexus Exchange
"The depth of Web3 knowledge Supporty has is incredible—it's like having an expert on call 24/7. Integration was smooth and the support team has been amazing."
Dana Kim
Founder, PixelForge NFTs
Pick your perfect fit.
Start small and grow big. Every plan includes the Supporty spirit of innovation.
Starter
Ideal for new projects and small teams.
$49/mo
Billed annually or $59 month-to-month.
- ✓ Up to 2,500 conversations/mo
- ✓ Basic AI customization
- ✓ Standard email support
- ✓ 3 integrations
Pro
For growing businesses that need more.
$299/mo
Billed annually or $359 month-to-month.
- ✓ Up to 25,000 conversations/mo
- ✓ Advanced AI customization
- ✓ Priority email & chat support
- ✓ Analytics dashboard
- ✓ 15 integrations
Enterprise
Custom solutions for large-scale deployments.
Custom
Tailored to your requirements.
- ✓ Unlimited conversations
- ✓ Dedicated AI model training
- ✓ 24/7 dedicated support
- ✓ Custom integrations & SLAs
- ✓ On-premise deployment option
Questions? We've got answers.
What makes Supporty different from other chatbots?+
Supporty is built specifically for Web3. We've trained our AI on blockchain protocols, DeFi mechanics, NFT standards, and crypto security — not just generic internet content. This means answers are accurate, context-aware, and always up to date.
How long does integration take?+
Most customers are live within 30 minutes. Drop in our JavaScript widget, connect your knowledge base, and Supporty starts learning immediately. Full API access is available for deeper integrations.
Does Supporty support multiple languages?+
Yes! Supporty handles 50+ languages out of the box, including right-to-left scripts like Arabic and Hebrew. Your global users get help in their preferred language, automatically.
Can I customize how Supporty looks and sounds?+
Absolutely. Match your brand colors, fonts, avatar, and even the AI's tone of voice — from formal to "fun tech bro." On Pro and Enterprise plans, you also get custom AI model tuning to learn your specific terminology and products.
What if Supporty can't answer a user's question?+
Supporty is honest about its limits. When it can't confidently resolve an issue, it creates a ticket with full context and routes it to your human team — so agents don't have to start from square one. It also flags knowledge gaps so you can improve your content.
Let's make your users feel the love.
Talk to our team about your Web3 platform and how Supporty can help you scale support without scaling headcount.
Our office
410 King St W, Toronto, ON M5V 1K7, Canada
Email us
hello@getsupporty.io
Live chat
Mon–Fri, 9am–6pm EST
Ready to elevate your Web3 support?
Join 12,400+ teams who trust Supporty to make their users smile.
🔒 No credit card required. 14-day free trial.