The complete platform for AI support agents
AI Agents for magical customer experiences
Nexus Relay lets you build & deploy AI Agents for your business to handle customer support & drive more revenue. Train on your data, connect to your systems, and deploy in minutes.
Trusted by 12,400 teams worldwide
The complete platform for AI support agents
Purpose-built for AI Models
Language models with reasoning capabilities for effective responses to complex queries. Get accurate answers every time.
Designed for simplicity
Create, manage, and deploy AI Agents easily, even without technical skills. A clean, intuitive interface for your whole team.
Engineered for security
Enjoy peace of mind with robust encryption and strict compliance standards. SOC 2 Type II & GDPR compliant.
An end-to-end solution for conversational AI
Your customers find answers, resolve issues, and take meaningful actions through seamless AI-driven conversations.
Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers in minutes.
Agent solves your customers' problems
The agent answers questions and accesses external systems to gather data and take actions automatically.
Refine & optimize
Continuously refine agent performance based on insights to ensure your agent is improving over time.
Route complex issues to a human
Seamlessly escalate certain queries to human agents when the AI is unable to solve the problem or needs review.
Review analytics & insights
Your agent gathers important insights and analytics about your customers & business while talking with them all day.
Chat preview
Build the perfect customer-facing AI agent
Sync with real-time data
Connect to order management tools, CRMs, and more to access data ranging from order details to active subscriptions.
Take actions on your systems
Configure actions your agent can perform, like updating a subscription or changing a customer's address — all through chat.
Compare AI models
Experiment with various models and configurations to ensure you have the best setup for your specific use case.
Smart escalation
Give your agent instructions in natural language on when to escalate queries to human agents. No code required.
Advanced reporting & Integrations
Gain insights and optimize agent performance with detailed analytics. Integrate with Salesforce, Zendesk, Shopify, HubSpot, Intercom, Slack, and 40+ other tools.
Enterprise-grade security
SOC 2 Type II & GDPR compliant. Your data is encrypted in transit and at rest with AES-256 encryption.
Empower your business with AI Agents
Discover how AI Agents transform customer interactions across various industries.
Website Support
Provide instant answers to FAQs and guide visitors directly on your website, reducing bounce rates and increasing conversions.
E-commerce Assistant
Handle order status, product inquiries, and returns directly in chat. Upsell and cross-sell automatically.
Internal Knowledge Base
Deploy agents internally to help your team quickly find information across wikis, policies, and documentation.
What people say
"Nexus Relay is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
Elena Kovács
VP of Engineering, Quantia AI
"Our chatbot has been great. Answers questions it knows, delegates to our talent when it's stuck, and knows how to push clients to the funnel. This platform is what we use, 10/10 recommend."
Marcus Reid
Head of CX, Northgate Realty
"This is awesome, thanks for building it! We've reduced our ticket volume by 63% and our CSAT is up 18 points since deploying."
Sarah Lindqvist
COO, Fjordline Systems
"I want to express how impressed we are with the talent behind such an excellent product. We at Helios truly appreciate and enjoy using your platform."
David Chen
Director of Support, Helios Fintech
Enterprise-grade security & privacy
We take security and compliance seriously. Our platform is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant AI Agents.
Your data stays yours
Your data is only accessible to your team. We never train our models on your proprietary information.
Data encryption
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Key management is handled by our dedicated security team.
Secure integrations
Every integration is vetted and monitored. OAuth 2.0 and API keys are stored in a hardened secrets manager.
Simple plans for every business size
Starter
For small teams testing the waters
$49
per month, billed annually
- 1 agent included
- 2,000 conversations/mo
- Basic analytics
- Email support
Pro
For growing companies
$199
per month, billed annually
- Up to 5 agents
- 15,000 conversations/mo
- Advanced analytics & reporting
- All integrations included
- Priority support
Enterprise
For large organizations
Custom
Volume pricing available
- Unlimited agents
- Unlimited conversations
- SSO / SAML
- Dedicated CSM
- SLA & uptime guarantee (99.98%)
Frequently asked questions
Most customers have their first agent live in under 2 hours. Connect your data source — a website, knowledge base, or API — and Nexus Relay handles the rest.
No. Our no-code builder lets you configure actions, escalation rules, and system integrations through a visual interface. Developers can use our API for advanced customizations.
We support 40+ native integrations including Salesforce, Zendesk, Shopify, HubSpot, Intercom, Slack, and Stripe. If we don't have a native integration, use our REST API or webhooks.
You define in natural language when the agent should hand off to a human. The agent recognizes the intent, gathers context, and routes the conversation with full history to your team.
Make customer experience your competitive edge
Join 12,400 teams delivering instant, accurate, and delightful customer support with AI agents from Nexus Relay.
Build your agent nowNo credit card required. 14-day free trial.