HELVETICARE BETA
Experience the future of customer service with our intelligent AI assistant that never sleeps, learns continuously, and delivers exceptional support across every channel.
38,400
Conversations / mo
1.4m
Avg. resolution time (s)
92%
Resolution rate
99.98%
Uptime
See how companies are transforming their customer support with HelvetiCare.
"This product has revolutionized our support. Response times are down significantly and customer satisfaction is through the roof."
"HelvetiCare was effortless to implement. We've seen a 40% reduction in ticket volume since switching."
"Its ability to handle nuanced, complex queries is genuinely impressive. Our agents now focus on high-value work."
Deliver exceptional customer support with intelligent automation that frees your team and delights your customers.
Provide instant, accurate answers 24/7 with AI that learns from every interaction and your existing knowledge base.
Automate up to 80% of repetitive support queries, allowing your human agents to focus on complex issues.
Customers get answers in seconds, dramatically reducing wait times and improving satisfaction scores.
Gain deep insights into conversation volume, resolution rates, and customer behavior with comprehensive reporting.
Our AI constantly refines its understanding and responses based on new data and interactions.
Tailor the bot's personality, knowledge, and workflows to match your brand and specific needs.
DEEP INSIGHTS
Get real-time insights into your customer support performance with our comprehensive analytics. Understand trends, track agent efficiency, and see exactly where your AI is making an impact.
Conversations
38.4k
+12.5%Avg. Response (s)
1.4m
-8.3%Resolution Rate
92%
+4.1%Weekly Trends
Connect HelvetiCare with your existing platforms. Our flexible API and pre-built integrations make setup a breeze.
Choose the perfect plan for your business needs with no hidden fees.
$79/mo
$199/mo
Custom
Insights on AI, customer experience, and scaling support.
AI STRATEGY
Learn how leading companies are using AI to deflect tickets and what that means for their bottom line.
CUSTOMER EXPERIENCE
A comprehensive look at how AI assistants are redefining the modern customer journey.
PRODUCT
Explore the latest updates to our analytics dashboard, workflow builder, and API.
After you connect your knowledge base (PDFs, Help Center articles, etc.), HelvetiCare indexes all the content. It then uses that data to generate accurate, context-aware responses, updating its understanding whenever you add new information.
When the AI doesn't have a confident answer, it gracefully escalates the conversation to a human agent with full context. You can customize the trigger conditions for escalation, ensuring a seamless handoff.
Yes, we offer a 14-day, no-questions-asked money-back guarantee on all Starter and Pro plans. We're confident you'll see value, but we want to make the decision risk-free.
We're here to help. Fill out the form or reach out directly, and a specialist will get back to you within one business day.
Zürich HQ
Bahnhofstrasse 10, 8001 Zürich
Mon–Fri, 09:00–18:00 CET
Lisbon Office
Av. da Liberdade 110, 1250-146 Lisboa
Mon–Fri, 09:00–18:00 WET
24/7 Global Support
Our team is available around the clock across multiple time zones.
Join over 500 companies already using HelvetiCare to deliver exceptional customer support.
Get Started Now