AI-Powered, Instantly.

Lumina

Customer intelligence on tap.

4.2M
insights generated daily
2.1s
median query response
97%
customer retention

Welcome Back

Sign in to your workspace

or
Forgot password?

By signing in, you agree to our Terms of Service & Privacy Policy.

What you get

The full customer intelligence stack

Lumina unifies your data, surfaces hidden patterns, and turns them into action — before your competitors even see the trend.

1

Signal Detection

Our AI monitors 200+ behavioral signals your customers leave across every touchpoint — and flags the ones that matter in real time.

2

Predictive Scoring

Lumina predicts churn risk, upsell potential, and satisfaction drift with 94% model accuracy — so your team acts with confidence.

3

Instant Workflows

Trigger custom Slack, email, or CRM workflows automatically. The median time from insight to action in Lumina is under 2 minutes.

Loved by teams
SR
"Lumina cut our churn analysis time from two weeks to two hours. We're now proactive instead of reactive — it's honestly transformed how our whole company thinks about retention."
Sophia Reyes
VP of Customer Success, Northwind Financial