AI Chatbots for Enterprise-Grade Customer Engagement
Meridian AI deploys custom-trained assistants that understand your documentation, integrate with your stack, and resolve 72% of routine tickets in under 30 seconds. Live on your site in minutes, backed by SOC 2 Type II security.
Get started in 60 seconds. No credit card required.
Trusted by support teams at
Everything You Need for Smarter Support
Our platform connects your existing documentation, your brand, and your tech stack into one intelligent assistant.
Instant Content Learning
Our AI ingests your website, help center, and PDFs in seconds — building a comprehensive knowledge base automatically. Updated every 24 hours.
Visual & Tone Customization
Match your brand perfectly — colors, fonts, avatar, and conversational tone. Set response style per channel or segment.
Advanced Conversational AI
Powered by state-of-the-art LLMs for natural, context-aware conversations. Handles nuance, intent, and multi-turn queries.
24/7 Automated Support
Instant answers around the clock in 25+ languages. Average first response under 800ms. After-hours resolution rate: 64%.
Simple Integration
Launch with one line of JavaScript or use native plugins for WordPress, Shopify, Zapier, and helpdesk tools like Intercom.
Performance Analytics
Track deflection rate, customer satisfaction, and common topics. Exportable dashboards your whole team can read.
Launch Your AI Assistant in 3 Simple Steps
No data science team required. Average setup time: 26 minutes.
Connect Your Data Source
Enter your website URL, sitemap, or upload helpcenter PDFs. Our AI scans, parses, and indexes your content within 90 seconds.
Configure & Customize
Adjust appearance, AI strictness, fall-back responses, and escalation rules. Preview behavior before going live.
Deploy on Your Site
Embed with a single script tag or platform plugin. Go live in minutes, and watch your first deflection in the analytics dashboard.
See the Meridian Assistant in Action
Try a live instance pre-trained on our public help center. Watch it resolve a refund query, answer a billing question, or hand off to a human agent — in real time.
Transparent Pricing for Every Stage
Start free. Upgrade when your conversation volume grows. Priced in USD, cancel anytime.
Starter
$0/month
For individuals validating AI support.
- 1 AI Assistant
- 500 messages/month
- Basic branding
- Community support
Growth
$299/month
For growing teams scaling support volume (annual save 20%).
- 5 AI Assistants
- 50,000 messages/month
- Advanced customization
- Remove branding
- Priority support (4h SLA)
Enterprise
Custom
For organizations with advanced security and scale needs.
- Unlimited assistants
- Custom AI training
- SSO/SAML, VPC deployment
- Dedicated CSM & data residency
All paid plans include a 14-day free trial. SOC 2 Type II compliance available on Growth and Enterprise.
Voices of Our Customers
Owner, Northwind Apparel
“Meridian took over 68% of our repetitive order-status queries within the first week. Setup was genuinely under an hour. The ROI was immediate — we redeployed two agents to handle returns.”
Lead Developer, Cobalt Software
“The analytics dashboard is the best I've seen in a support tool. We discovered our documentation had a gap on billing edge cases — Meridian was flagging it from day one. Integration took 20 minutes.”
Support Manager, Stratus Global
“We run 24/7 support across three continents. Meridian handles the after-hours volume flawlessly in all 14 languages we support. Our CSAT actually went up 4 points after launch.”
Frequently Asked Questions
Ready to Revolutionize Your Customer Service?
Join 2,100+ support teams using Meridian AI to resolve tickets faster. Free 14-day trial on Growth — no credit card required.
SOC 2 Type II · GDPR · 99.98% Uptime SLA