AI Agents for Magical Customer Experiences

Relay is the complete platform for building & deploying AI Agents for your business to handle customer support & drive more revenue.

No credit card required • Get started in minutes

Product Demo Video

Trusted by thousands of businesses worldwide

Northwind
Apex Labs
Veridian
Cobalt
Summit
Bluefin

The Complete Platform for AI Support Agents

Relay empowers you to build AI agents that not only answer questions but solve real customer problems and improve your business outcomes.

Purpose-built for LLMs

Advanced language models with reasoning capabilities for effective responses to complex queries, ensuring your customers always get the help they need.

Designed for Simplicity

Create, manage, and deploy powerful AI Agents with an intuitive interface, no technical skills required. Get up and running in minutes.

Engineered for Security

Enjoy peace of mind with robust encryption, strict compliance standards, and data privacy at the core of our platform.

An End-to-End Solution for Conversational AI

Transform customer interactions with a seamless, intelligent, and actionable conversational experience.

01

Build & Deploy Your Agent

Train an agent on your business data, configure actions it can take (like order lookups or booking appointments), then deploy it across multiple channels.

02

Agent Solves Customer Problems

Your AI agent intelligently answers questions, accesses external systems for real-time data, and performs actions to resolve customer issues effectively.

03

Refine, Optimize & Escalate

Monitor performance with analytics, continuously refine your agent, and set up smart escalations to human support for complex or sensitive queries.

How It Works Visual

Everything You Need to Build the Perfect AI Agent

Relay provides a comprehensive suite of tools to train, deploy, and manage high-performing AI agents.

Sync with Real-Time Data

Connect your agent to systems like order management tools, CRMs, and knowledge bases. Access data ranging from order details to active subscriptions, ensuring personalized and accurate responses.

  • Live inventory checks
  • Customer account status
  • Dynamic product recommendations
User: Do you have this in stock?
Agent: Yes, we have 3 units available. Would you like to order?
System: Fetching live inventory...
Agent: Your order #4821 has been updated. A refund of $129.00 has been issued.
System: Processing return request...

Take Actions on Your Systems

Empower your AI agent to do more than just talk. Configure actions it can perform within your systems or through integrations, like updating a customer's subscription or scheduling a follow-up.

  • Process returns or exchanges
  • Update user profiles
  • Book appointments automatically

Works With Your Favorite Tools

Seamlessly connect Relay with the services you already use to enrich your agent's knowledge and capabilities.

Slack
Notion
Salesforce
Zendesk
Shopify
HubSpot
Intercom
Stripe

What Our Customers Say

Thousands of businesses trust Relay to power their AI customer experiences.

"This platform is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

JP

Jane Peterson

VP of Support, Northwind

"This is awesome, thanks for building it! Our chatbot has been great. Answers questions it knows, delegates to our talent when it's stuck."

RB

Richard Brooks

Head of CX, Apex Labs

"I want to express how impressed we are with the talent behind such an excellent product. We at Veridian truly appreciate and enjoy using your platform."

SY

Sarah Young

COO, Veridian

Enterprise-Grade Security & Privacy

We take security and compliance seriously. Relay is compliant with relevant standards, trusted by thousands of businesses to build secure and compliant AI Agents.

Your Data Stays Yours

Your data is only accessible to your AI agent and is never used to train models.

Data Encryption

All data is encrypted at rest and in transit using industry-standard algorithms.

Secure Integrations

We use verified variables to ensure users can access only their own data in your systems.

Flexible Pricing for Every Stage

Whether you're a startup looking to automate first-line support or an enterprise needing deep customization, we have a plan for you.

Starter

For small teams getting started

$99/mo

  • 1 agent included
  • 500 conversations/mo
  • Basic integrations
Build Your Agent
Popular

Growth

For scaling teams

$499/mo

  • Up to 5 agents
  • 5,000 conversations/mo
  • Advanced analytics
  • All integrations
Build Your Agent

Enterprise

For large organizations

Custom

  • Unlimited agents
  • Dedicated support
  • SLA & compliance
Contact Sales

Frequently Asked Questions

Most customers have a working agent within minutes. Connecting to your data sources and customizing actions typically takes a day.

Yes. Relay supports custom API connections, OAuth flows, and webhooks. Our enterprise plan includes dedicated support to help you build complex workflows.

Never. Your data is exclusively accessible to your agent and is never used to train shared models. We maintain strict data isolation.

Make Customer Experience Your Competitive Edge

Join 12,400+ teams using Relay to deliver magical AI-powered support.

No credit card required • Get started in minutes